Last updated: June 2026

Welcome to Flourish Store Gifts. These Terms of Service ("Terms") govern your use of our website at www.flourishstoregifts.com (the "Site") and any purchases you make through it. By accessing or using the Site, you agree to be bound by these Terms.

About Us

Flourish Store Gifts is a UK-based online retailer specialising in personalised gifts for all occasions. Our registered email address is support@flourishstoregifts.com.

Products and Personalisation

All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time without notice.

Most of our products are personalised and made to order. When placing an order for a personalised item, it is your responsibility to ensure that all personalisation details (names, dates, messages, spelling) are correct before submitting your order. We produce items exactly as specified in your order.

Product images are for illustration purposes. Colours may vary slightly from what is shown on screen due to differences in monitor settings and display technology.

Pricing and Payment

All prices on our Site are displayed in British Pounds (GBP) and include VAT where applicable. Shipping costs are calculated at checkout based on order weight and destination.

We reserve the right to update prices at any time. The price charged will be the price displayed at the time you place your order.

Payment is processed securely through Shopify Payments. We accept major credit and debit cards. Your payment information is encrypted and we do not store your card details.

Orders and Fulfilment

When you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.

Personalised items are made to order and typically dispatched within 1–3 business days. Delivery time frames depend on the shipping method selected at checkout. Please refer to our Shipping Policy for full details.

Intellectual Property

All content on this Site, including text, images, logos, product designs, and graphics, is the property of Flourish Store Gifts and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Flourish Store Gifts shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the product in question.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us at support@flourishstoregifts.com.